Consultancy
Consultancy Related Courses
Training Needs
Analysis
Training and development of employees is expensive and time consuming. Whilst an employee is being trained in a classroom, they are not producing.
Dealing With Complaints
In order to build a successful business, you strive to achieve excellence but there are occasions when a customer is not happy with the product or service they have received. If a situation of dissatisfaction is handled correctly, it can lead to the customer being more faithful and devoted to your company.
Recruit Assessment Training
Britain is slowly catching up and the popularity of recruit
assessment is growing.
For those of you who have experience of employing staff we ask you to reflect on the following two questions.
How much do you really know about a perspective employee when you have interviewed them?
Have you employed people only to find that their attitude or aptitude is not suited to the work they have applied for?
Dealing With Poor Performance
Poor performance or falling
standards of performance may occur for many reasons for example a
lack of training or instruction, lack of motivation, lack of basic
ability, or some underlying medical or personal problem which is
affecting performance at work.
Coaching Skills
Training
At
TrainingTeams Ltd., we have developed a course which has been
designed to equip experienced staff with the ability to coach other
employees to greater levels of competence and confidence, and thus
boost long-term performance.
Performance
Appraisal
In the
current climate of business, there is less and less time for people
to talk to each other about each other. More and more time is spent
dealing with customers and products and meetings. There is a great
need to hold on to these valuable face-to-face opportunities.
Performance appraisals offer a way to protect and manage and nurture
these situations.
Social Care
Food Hygiene
Health and Safety
Fire Safety
Moving and Handling
Challenging Behaviour
Gender Equality
Duty
The
Gender Equality Duty [GED] requires public authorities to promote
equality between women and men and eliminate unlawful sex
discrimination and harassment. This means the public sector will
have to develop policies, design services and have employment
practices with the different needs of women and men in mind. The
duty covers all the functions of a public authority, such as
policy-making, public services, and employment.